Giga International

Our names are Michael Herpich and Michael Bölke and we are the two partners in Giga-International.com.

When, in the spring of 2003, we set up our own hosting company, Giga-Hosting.biz, specialising in web space packages and dedicated servers, people from all quarters generally dismissed our idea as a hopeless venture. At the time the market was already saturated with hundreds of similar companies in Germany alone. It would apparently be impossible for us to compete with established companies that had already become global giants with thousands of servers and even more customers.

Contrary to the sceptics' and pessimists' forecasts, Giga-Hosting.biz has itself steadily expanded, step by step, over the last 36 months to a size that now ranks among those large-scale companies once described as "untouchables" – thanks to our customers. Over the first 36 months our products, associated services and in-house one-to-one service generated so much publicity and interest that today hundreds of customers world-wide are now renting web space and their own servers at Giga-Hosting.biz. When we started up, we had just one single server in the data center, but we are now already on the threshold of exceeding 1000 servers – and our business is expanding at an ever-increasing rate.

In 2009, we established a new datacenter with enough room for 4000 servers in Munich, which is our traditional place of business. This has been done in order to face the growing demand in colocation and dedicated servers and to reach an even higher quality level. The same building also contains our office rooms which enables us to deliver excellent support, 365 days a year (also on holidays and weekends).

When we started planning our company we agreed on three basic principles that focused on our customers and that have been applied consistently and uncompromisingly to this very day:

Discount prices
We couldn't see why it shouldn't be possible to provide attractive web space packages as well as modern, high-quality servers at an attractive price. Well-known discount chains demonstrate on a daily basis and in spectacular fashion that quality can be bought at discounted prices. We decided therefore, that this exact business model should apply to all products and services offered by Giga-International.com. The very best service at the very best price – and we will strive continuously to improve on both.

Instant service
Here too, we just needed to take a look at daily life to see that there are major differences to doing business on the Internet. The idea of buying clothes without seeking advice from the shop assistant has become inconceivable for most people nowadays.
So why shouldn't this also apply when you make purchases on the Internet?
We have provided several avenues of communication for our customers and visitors to contact us as quickly and efficiently as possible – without them having to pay a single cent for expensive hotlines or premium memberships.

The customer is king
Unfortunately, this principle is practised less and less nowadays. It's a great shame because after all, we and other companies exist solely because of you. It is the customer's right after all, to receive good service and friendly support – insist on it! The customer is always king with us; you alone are the centre of attention.

For a quick overview of our data center click here or take a look at our equipment on site.

We hope you’ve been able to gain a little insight into Giga-International.com and our history. Our service team is at your disposal at any time to answer any questions you may have.

Michael Herpich & Michael Bölke
Partners, Giga-International.com